The Simutronics Corporation knows MMORPG gaming. Established in the late 80’s, the St. Louis based firm, created by and run by gamers was once the top dog of the industry. Utilizing basic text based MUD games such as Gemstone III and DragonRealms, Simutronics established dominance through fast and satisfying customer service. Game creators and designers realized that to develop a truly satisfying gaming experience, input was needed from the players themselves. Additionally, Simutronics offered players the opportunity to talk to a GameMaster at any time, any day of the week: 24/7 support. GM’s were always online and available to interact with players, not only to answer questions or to resolve problems, but to open up specialized merchant shops, or take the form of a special critter that would enter town and warn of an invasion. In terms of human relations, Simutronics really knows how to deliver a rewarding and enriched game environment for their customer
A thief tries to navigate himself around some sentrys
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A Suwari stalking some creatures |
As the sun began to set on the text based games, Simutronics began to lose market share to the new graphical MMO’s. After witnessing the release of scores of failed MMO’s with the same unrewarding gameplay experience, Simutronics decided they were not going to simply jump into the pool and hope to knock another company off of their raft. Instead, they started completely from scratch with their very own game engine, (dubbed “Hero Engine.”) Recently available for lease, Simutronics’s Hero Engine has been so impressive that Bioware Corp., creators of the legendary “Baldur’s Gate” series, has contracted the software to develop games with.
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